The Autodialer Configuration tool allows telephone servicemen the ability to make software based changes that controls The autodialer hardware used by phone representatives. It gave a sleek interface to an extremely hard to use Java based system that lacked an organized UI. Prior to this, a service representative contacted IT and a database administrator had to manually change integer values in an Oracle database. Now they simply open the web page, select the values they need and click save. Immediately the data gets implemented into telephony systems all over the united states.